Your Information

Privacy Policy

How Crovantia Timeless collects, uses, protects, and handles personal information when you visit or purchase from our website.

Last updated: August 2, 2026

Who We Are

Crovantia Timeless operates crovantia.com from 943 NW 17TH Avenue, Ocala, FL 34475, United States. Contact us at support@crovantia.com or 352-540-8808.

Information We Collect

We collect information you provide when browsing, creating an account, placing an order, requesting support, or initiating a return. This may include your name, email address, telephone number, billing and shipping addresses, order details, account information, and communications. Payment providers process payment information under their own privacy terms.

How We Use Information

  • Process and deliver orders
  • Provide customer service, returns, warranty, and fraud prevention
  • Operate, secure, and improve the website
  • Meet legal, accounting, and regulatory obligations
  • Send marketing communications only where permitted and allow opt-out

Cookies and Analytics

We use necessary cookies for shopping-cart, checkout, security, and account functions. With consent where required, we may use analytics or advertising cookies. Cookie choices can be managed through the consent controls displayed on the site.

Sharing

We share information only as reasonably necessary with service providers such as hosting, payment, shipping, analytics, security, and professional advisers, or when required by law. We do not sell personal information for money.

Retention and Security

We retain information only as long as necessary for the purposes described, including legal and accounting requirements. We use reasonable administrative and technical safeguards, but no online system is completely secure.

Your Choices

You may request access, correction, or deletion of eligible personal information, or opt out of marketing, by emailing support@crovantia.com. We may verify your identity before completing a request.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy and will post the revised date on this page.